Risk Analyst

UK London

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Risk Monitoring

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12 Mar 2025

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R-0003804

Dojo from the get-go

First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell. 

Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers. 

And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.

Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships. 

We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.

 

The role...

The new year has come with the continued growth in our customer base and it’s all hands on deck to support the 150,000+ customers who use Dojo in the UK. Our Risk team plays a massive role in protecting these customers from financial risk, through keeping a close eye on the transactions being processed.

We are looking for someone as ambitious as we are to join our London based Risk team. You will act as a shield between Dojo and any fraud and AML risks; You will do this by: working alerts generated in our Risk Monitoring queue, using data to spot emerging threats and utilising sophisticated monitoring and advanced investigation techniques.  Working in a great team of fast and thorough decision-makers, you’ll proactively engage with internal stakeholders to best manage and mitigate our risk whilst supporting the continued growth and expansion of Dojo. You’ll work directly with merchants as part of your investigations to help protect and educate genuine customers and identify potential bad actors.

 

What you will do...

  • Review and investigate suspicious activity alerts generated in our transaction monitoring solution.
  • Work alerts generated in our screening tool for potential Sanctions, PEP’s and adverse media.
  • Perform ongoing due diligence on live customers.
  • Manage your own case load taking ownership from start to finish.  
  • Talk directly with merchants as part of your investigations to help you quickly understand and mitigate any risk.
  • Educate and support our merchants to help protect them from fraud. 

 

What you will bring...

  • Previous experience in a counter fraud, KYC or AML role is advantageous.
  • Outstanding communication skills, with the ability to build instant customer rapport.
  • Experience working in a fast paced environment. 
  • The ability to manage and prioritise your own caseload.
  • A real team player happy to support those around you.
  • Advantageous to have experience with business intelligence tools such as Looker, PowerBI, or Tableau.
  • Advantageous to have experience with SQL.
  • Advantageous to have Italian or Spanish language skills but not essential.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.


Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

  • You’re curious. You have a real desire to learn and create.
  • You’re relentless. You keep going even when it’s easier not to. 
  • You’re customer-obsessed. You know how important customers are to what you do. 

 

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK. 

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. 

 

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. 

#LI-Hybrid

Dojo is a trading name of Paymentsense Limited. Copyright ©2025 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment services.