UK London
|Enterprise Risk Management
|11 Apr 2025
|R-0003875
First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
The Role
Dojo is seeking a strong Enterprise Credit Underwriter with a background in payments or financial analysis to join our London team. As part of the Credit Risk team, you will underwrite enterprise customer applications. The ideal candidate will possess strong financial analysis skills and a solid understanding of various business models to conduct effective credit risk reviews. You will collaborate with both internal and external stakeholders to make informed underwriting decisions that support our credit risk management initiatives.
What you will do...
Conduct comprehensive credit risk reviews on prospective merchants, focusing on business model analysis and employing complex evaluation techniques for optimal underwriting outcomes.
Perform detailed financial analysis of P&L, balance sheets, and cash flow statements for complex business models, demonstrating a strong understanding of accounting principles.
Confidently assess and analyse applications within their own delegated approval limit, empowered to make informed decisions and approvals for their own and teammates’ credit submissions.
Contribute to Dojo’s continuous improvement by making detailed recommendations to enhance existing underwriting processes and systems.
Collaborate with Sales and Account Management to represent Underwriting in customer meetings and calls, effectively communicating credit decisions and ensuring alignment with client needs and Dojo’s risk appetite.
Consistently deliver to a high standard, even under pressure, while maintaining accuracy and adherence to credit policies in fast-paced environments.
Assist wider Underwriting team members through credit risk training initiatives
What you will bring...
Competencies:
Financial Acumen and Risk Assessment: Proficient in evaluating financial statements and adept at balancing risk with business objectives in complex deal structures.
Industry Insight: Solid understanding of payment nuances and industry trends, particularly in high-value sectors like healthcare, hospitality, leisure and events.
Communication Skills: Excellent written and verbal communication abilities, with experience presenting analyses to senior management. Demonstrated capability to articulate recommendations clearly to non-Credit Risk colleagues and clients.
Technical Proficiency: Versatile technical skills across various systems and platforms, including high proficiency in Google Suite (particularly Google Sheets).
Organisational Skills: Outstanding ability to manage multiple tasks and priorities efficiently, showcasing systematic planning and coordination to meet deadlines while maintaining quality.
Attributes:
Attention to Detail: Exceptional focus on accuracy and thoroughness in all aspects of underwriting and financial analysis.
Ownership: Initiative in managing complex underwriting cases and working independently under tight deadlines.
Critical Thinking: Solutions-oriented mindset for navigating complex credit scenarios.
Adaptability: Ability to adjust to shifting priorities and respond effectively to changing circumstances.
Collaboration: Skilled at building cross-functional relationships and supporting team initiatives.
Experience:
At least 2 years in credit risk or financial analysis, preferably in the payments or financial services sectors.
Proven track record in underwriting large, complex enterprise deals.
Strong expertise in merchant underwriting, credit insurance, or commercial lending.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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