People Lead

ES Madrid

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People Partnering

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22 Oct 2025

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R-0004218

We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

 

The Role...

We’re looking for a People Lead (Spain) to be the driving force behind all People initiatives for our Madrid office. You’ll combine hands-on operational expertise with strategic thinking, supporting our teams day-to-day while helping shape how we attract, grow, and retain exceptional talent.

You’ll join a passionate, collaborative People team that’s focused on building an outstanding employee experience across all our locations. Reporting to our Chief People Officer and Country Manager, you’ll play a key role in scaling our culture, ensuring our Spanish teams feel connected, supported, and set up to do their best work.

What you will do...

  • Be the first point of contact for all People matters in Spain - from employee queries to complex HR issues.
  • Coach and empower managers to lead confidently and make people decisions that drive performance and engagement.
  • Own the full employee lifecycle, from hiring and onboarding to development, performance, and offboarding.
  • Partner with our UK People team to adapt global initiatives for the Spanish market, ensuring consistency and local relevance.
  • Manage payroll, benefits, and HR data with precision, ensuring smooth, compliant processes.
  • Champion Dojo’s values by creating initiatives that boost engagement, celebrate success, and strengthen our culture.

What you will bring...

  • Proven experience in an HR generalist role with broad exposure across the employee lifecycle.
  • Deep knowledge of Spanish labour law and HR best practices.
  • Strong experience handling employee relations with confidence and empathy.
  • Excellent interpersonal and communication skills, with the ability to influence across teams and geographies.
  • A proactive, solutions-focused mindset with a passion for building great workplace cultures.
  • Fluency in both English and Spanish (written and spoken).
  • A degree in Human Resources or a related field is preferred but not essential.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.


Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

  • You’re curious. You have a real desire to learn and create.
  • You’re relentless. You keep going even when it’s easier not to. 
  • You’re customer-obsessed. You know how important customers are to what you do. 

 

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. 

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. 

 

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. 

#LI-Hybrid

Dojo is a trading name of Paymentsense Limited. Copyright ©2025 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment services.