Administrative & Office Support

ES Madrid

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Sales & Marketing Spain

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29 Jan 2026

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R-0004451

We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

 

The Role

We are looking for a proactive and highly organized Administrative & Office Support to join our Madrid team. In this dual-impact role, you will be the backbone of our daily office operations while providing essential logistical support to our Marketing department. You will ensure our workspace runs like clockwork and play a key role in the success of our events and brand presence by managing promotional materials and merchandising.

What you’ll do…

  • Office Management: Supervise day-to-day office operations, ensuring a functional and welcoming workspace for the team.
  • Marketing & Events Support: Assist the Marketing team with the coordination of promotional materials, brochures, and merchandising. Provide hands-on logistical support for corporate events.
  • Logistics & Shipments: Handle all incoming and outgoing mail and courier shipments, including professional labeling, tracking, and dispatching.
  • Procurement & Finance: Manage office budgets and local contracts. Take ownership of processing all Madrid office invoices accurately and on time.
  • Supply Management: Maintain inventory and handle regular ordering of office supplies, including snacks, drinks, and stationery to ensure the team has everything they need.
  • Vendor Relations: Act as the main point of contact for local office providers and maintenance services.

What you’ll bring…

  • Mandatory Requirement: Legal certification of disability (Certificado de Discapacidad igual o superior al 33%).
  • Experience: At least 2 years of experience in office support, administrative roles, or marketing logistics.
  • Language Skills: Advanced level of English (C1 equivalent), as you will be communicating in a global environment.
  • Organizational Skills: A "problem-solver" mindset with the ability to prioritize multiple tasks and meet deadlines.
  • Attention to Detail: Precision in managing invoices and logistics to ensure zero errors in shipments and billing.
  • Tech Savvy: Proficiency in Microsoft Office (Excel, Outlook, Teams) and comfort learning new administrative tools.

 

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.


Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

  • You’re curious. You have a real desire to learn and create.
  • You’re relentless. You keep going even when it’s easier not to. 
  • You’re customer-obsessed. You know how important customers are to what you do. 

 

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. 

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. 

 

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. 

#LI-Hybrid

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Dojo is a trading name of Paymentsense Limited. Copyright ©2026 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment services.